pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—

Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—

Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —

Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web

Examples are automatically compiled from online sources to show current usage. Read More Opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback.

Understanding what is required to solve a pain point and where in the workflow the AI solution will bring the most business value reduces the risk of inefficiency. —

Oleksandr Sheremeta, Forbes, 5 Nov. 2024 Food prices have been among the biggest pain points for households during the latest bout of inflation. —

Alexandra Byrne, NBC News, 4 Nov. 2024 Retail giant Amazon says its model, which delivers medications to consumers' doorsteps, is an answer to a pain point in the pharmaceutical industry - lack of access. —

Betty Lin-Fisher, USA TODAY, 19 Oct. 2024 Surely there must have been pain points while growing ServiceNow? —

Jim Edwards, Fortune, 31 Oct. 2024 See all Example Sentences for pain point