pain point
noun
plural pain points
: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers
When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—
Billy Polson
Billy PolsonCustomer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—Chris Welch
Chris Welch
broadly
: something that is a recurring source of trouble, annoyance, or distress
Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —Jura Konicus
Jura Konicus Examples of pain point in a Sentence
Recent Examples on the Web
Then, analyze the communication examples for: recurring themes, emotional tone, specific feature requests, pain points mentioned multiple times, and opportunities for improvement.
—Jodie Cook, Forbes.com, 31 Mar. 2025
Prior authorization has become a pain point for patients and doctors.
—Lauren Sausser | Kff Health News, ABC News, 31 Mar. 2025
Extradition was another historical pain point for the Mexican left, with its implied premise that American justice superseded Mexican sovereignty.
—David Frum, The Atlantic, 28 Mar. 2025
Focus on ideas that solve specific problems or address pain points mentioned in my notes.
—Jodie Cook, Forbes, 25 Mar. 2025
See All Example Sentences for pain point
Examples are automatically compiled from online sources to
show current usage.
Read More
Opinions expressed in the examples do not represent those of Merriam-Webster or its editors.
Send us feedback.
Jodie Cook, Forbes.com, 31 Mar. 2025
Prior authorization has become a pain point for patients and doctors.
—Lauren Sausser | Kff Health News, ABC News, 31 Mar. 2025
Extradition was another historical pain point for the Mexican left, with its implied premise that American justice superseded Mexican sovereignty.
—David Frum, The Atlantic, 28 Mar. 2025
Focus on ideas that solve specific problems or address pain points mentioned in my notes.
—Jodie Cook, Forbes, 25 Mar. 2025
See All Example Sentences for pain point
Cite this Entry
“Pain point.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/pain%20point. Accessed 4 Apr. 2025.
Copy CitationLove words? Need even more definitions?
Merriam-Webster unabridged
Share